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Livestream e-commerce in a platform supply chain : a product-fit uncertainty reduction perspective

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Promotional pricing and online business model choice in the presence of retail competition

Chen, Pingping; Zhao, Ruiqing; Yan, Yingchen; Li, Xiang - In: Omega : the international journal of management science 94 (2020), pp. 1-13

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Homing strategies for asymmetric sellers on differentiated platforms

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Mediating service experiences with online photos : the role of consumers' perceptions of the mediated servicescape

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The long tail of destination image and online marketing

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Balance between Profit and Fairness : Regulation of Online Food Delivery (OFD) Platforms

Xu, Ji; Li, Xuerong; Wang, Shouyang - 2022

The rapidly developing online food delivery business is a novel “ecosystem” involving digital platforms, restaurants, delivery-workers, and customers. Continuous expansion of its market size is accompanied by problems of economic fairness such as “wage distribution” and “revenue...

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Balance between Profit and Fairness : Regulation of Online Food Delivery (OFD) Platforms

Xu, Ji; Li, Xuerong; Wang, Shouyang - 2023

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Xu, Ji; Li, Xuerong; Wang, Shouyang - 2023

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Chatbot or human? : the impact of online customer service on consumers' purchase intentions

Chen, Shili; Li, Xiaolin; Liu, Kecheng; Wang, Xuesong - In: Psychology & marketing 40 (2023) 11, pp. 2186-2200

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