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How can the Web help build customer relationships? : an empirical study on e-tailing
Wang, Fang; Head, Milena - In: Information & management : the internat. journal of … 44 (2007) 2, pp. 115-129
Persistent link: https://www.econbiz.de/10003655362
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Content dissimilarity and online review helpfulness : contextual insights
Wang, Shan; Karmakar, Shubhashis; Wang, Fang; Pei, Yanli - In: Journal of business research : JBR 187 (2025), pp. 1-11
Persistent link: https://www.econbiz.de/10015158171
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Dynamic trends in online product ratings : a diagnostic utility explanation
Wang, Fang; Menon, Kalyani; Ranaweera, Chatura - In: Journal of business research : JBR 87 (2018), pp. 80-89
Persistent link: https://www.econbiz.de/10011866549
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Who needs to be more visible online? : the value implications of web visibility and firm heterogeneity
Wang, Fang; Xu, Bixia - In: Information & management : the internat. journal of … 54 (2017) 4, pp. 506-515
Persistent link: https://www.econbiz.de/10011719976
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This product works well (for me) : the impact of first-person singular pronouns on online review helpfulness
Wang, Fang; Karimi, Sahar - In: Journal of business research : JBR 104 (2019), pp. 283-294
Persistent link: https://www.econbiz.de/10012105029
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Information multidimensionality in online customer reviews
Wang, Fang; Du, Zhao; Wang, Shan - In: Journal of business research : JBR 159 (2023), pp. 1-15
Persistent link: https://www.econbiz.de/10014288105