Purpose – This paper seeks to explore the integration of social issues in the management of supply chains from an operations management perspective. Further, this research aims to develop a set of scales to measure multiple dimensions of supplier socially responsible practices. Finally, the...

The productivity and quality of working life of operations within a firm with multiple operating units can be improved by the diffusion of incremental improvements from one unit to another. The opportunities and problems experienced by one large multi‐unit firm in diffusing employee...

The popular business press, government regulators, environmentalists and the public are calling on operations managers to shift away from their traditional emphasis on pollution control toward pollution prevention when improving environmental performance. Yet, any managerial decision about the...