William H. Starbuck, a key management thinker, has written on a wide range of issues relating to organizational behavior, theory, and strategy, which until now has only been available in a diverse range of publications. In this book, Starbuck has brought together his seminal writing to present...

Surprises occur when organizations try to exceed the limits of their capabilities. The surprises include both serious accidents and remarkable discoveries. The idea that organizations have limits sheds light on a systemic source of organizational accidents and an important and increasingly...