Theoretischer Überblick zu Operational Excellence -- Praxiserfahrung mit Operational Excellence -- Die Erfolgsfaktoren von Operational Excellence Programmen -- Change Management – das Motoröl der operativen Exzellenz? -- Transformation Management - Antworten und Handlungsempfehlungen --...

This practical book explores the position of HR, asking pivotal questions such as: does making HR a separate business function still make sense? Should HR return to a narrower personnel role? Should key areas like talent management be relocated to leadership and management units outside of HR?...

Introduction -- Kickoff meeting -- UGH's lean training -- UGH learns the lean fundamentals -- Organize for lean -- Preparing for kaizen and lean leadership -- Setup reduction kaizen -- The flow kaizen -- Office kaizen -- UGH's lean journey, year one -- UGH's lean journey years 2-5