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Organizational readiness : key to successful CRM implementation in hotel industry

Dah, Helen M.; Blomme, Robert J.; Kil, Ad; Honyenuga, Ben Q. - In: Advances in hospitality and leisure 17 (2022), pp. 129-145

Persistent link: https://www.econbiz.de/10014309284

Exit, voice, loyalty, and neglect reactions to frequency of change, and impact of change : a sensemaking perspective through the lens of psychological contract

Akhtar, Muhammad Naseer; Bal, Matthijs; Long, Lirong - In: Employee relations 38 (2016) 4, pp. 536-562

Persistent link: https://www.econbiz.de/10011580224

Psychological contract development during organizational socialization : adaptation to reality and the role of reciprocity

De Vos, Ans (contributor); Buyens, Dirk (contributor); … - 2003 - [Elektronische Ressource]

Persistent link: https://www.econbiz.de/10001812524

A sensemaking model of employee evaluation of psychological contract fulfillment : when and how do employees respond to change?

Chaudhry, Anjali; Wayne, Sandy J.; Schalk, René - In: The journal of applied behavioral science 45 (2009) 4, pp. 498-520

Persistent link: https://www.econbiz.de/10003932235

Contemporary psychological contracts : how both employer and employee are changing the employment relationship

van der Smissen, Sjoerd; Schalk, René; Freese, Charissa - In: Management revue : MRev 24 (2013) 4, pp. 309-327

The employment relationship between employer and employee has gone through fundamental changes in the last decades, influencing psychological contracts. It is unclear, however, exactly how psychological contracts are changing. This article offers a comprehensive model that focuses on two factors...

Persistent link: https://www.econbiz.de/10010237867

Organizational change and the psychological contract : how change influences the perceived fulfillment of obligations

Smissen, Sjoird van der; Schalk, René; Freese, Charissa - In: Journal of organizational change management 26 (2013) 6, pp. 1071-1090

Persistent link: https://www.econbiz.de/10010200436

Reducing the negative effects of psychological contract breach during management-imposed change : a trickle-down model of management practices

Ruiter, Melanie De; Blomme, Robert J.; Schalk, René - In: Organizational change management strategies in modern …, (pp. 122-142). 2016

Persistent link: https://www.econbiz.de/10011432169

Does a well-informed employee have a more positive attitude toward change? : the mediating role of psychological contract fulfillment, trust, and perceived need for change

Heuvel, Sjoerd van den; Schalk, René; Assen, Marcel A. … - In: The journal of applied behavioral science 51 (2015) 3, pp. 401-422

Persistent link: https://www.econbiz.de/10011340291

Psychological contract breach in the anticipatory stage of change : employee responses and the moderating role of supervisory informational justice

Ruiter, Melanie De; Schalk, René; Schaveling, Jaap; … - In: The journal of applied behavioral science 53 (2017) 1, pp. 66-88

Persistent link: https://www.econbiz.de/10011669917

What's in it for me? : a managerial perspective on the influence of the psychological contract on attitude towards change

Heuvel, Sjoerd van den; Schalk, René; Freese, Charissa; … - In: Journal of organizational change management 29 (2016) 2, pp. 263-292

Persistent link: https://www.econbiz.de/10011562865