Many of us would be surprised to learn that the very logic of size, power and control which brought success and stability in the past have also been the source of disorder, chaos and attrition of energy and enthusiasm in organizations. In the past, organizations were desired for their size,...

Now more than ever, marketing has a key boundary-spanning role — a role that has also redefined the composition of the marketing organization. In this SpringerBrief, the marketing organization's integrative and mutually reinforcing components of marketing activities, customer value-creating...

Now more than ever, marketing is assuming a key boundary-spanning role – a role that has also redefined the composition of the marketing organization. In this paper, the marketing organization’s integrative and mutually reinforcing components of marketing activities, customer value-creating...

In this paper, we propose an economic model to analyze the democratization of organizations. We justify several popular forms of democratization by economic efficiency. We find that ordinary members are always better off when their organization is more democratic. Even under the majority rule,...

Moore & Shannon's theorem is the cornerstone in reliability theory, but cannot be applied to human systems in its original form. A generalization to human systems would therefore be of considerable interest because the choice of organization structure can remedy reliability problems that...

The agent-based approach views an organization as a collection of agents, interacting with one another in their pursuit of assigned tasks. The performance of an organization in this framework is determined by the formal and informal structures of interactions among agents, which define the lines...