Purpose – The purpose of this study is to gain more insight in how line managers react to power use of superiors and subordinates in conflict situations. Design/methodology/approach – The data was collected from 488 line managers; the majority of these managers worked in business services...

In this theoretical paper, we investigate the importance of nonverbal behaviour in the context of leadership. Research on the decoding of social interactions has shown that the quality or type of relationship as well as relationally relevant emotional states are transmitted nonverbally. With...