Purpose – This paper aims to explore the relationships and predictive power of supervisor and peer relations along with demographic factors towards employee readiness for organisational change in a developing country. Design/methodology/approach – Adopting a quantitative approach, this cross...

Despite the widespread adoption of business process re‐engineering (BPR), it has in many cases repeatedly failed to deliver its promised results. The lack of integrated implementation approach to exploiting BPR is seen as one of the important reasons amongst others, behind BPR failures. Yet, a...

Organizations in the construction industry have eschewed implementing TQM practices because short‐term benefits are relatively minimal. As a result, re‐engineering has emerged as an alternative to change. Albeit re‐engineering seeks radical performance improvements, the path to its...