This article analyses enterprise resource planning (ERP) as a tool for realising business process reengineering (BPR) in manufacturing. It combines theories from organisational sociology and management with technology‐analysis. Change is viewed as involving choice and coalition building. The...

Purpose – The purpose of this paper is to present insights into operations strategy (OS) in practice. It outlines a conceptualization and model of OS processes and, based on findings from an in‐depth and longitudinal case study, contributes to further development of extant OS models and...