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Designing competitive service models
Martinez, Veronica
;
Turner, Trevor
- In:
Service design and delivery
,
(pp. 61-81)
.
2011
Persistent link: https://www.econbiz.de/10009011821
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Exploring the journey to services
Martinez, Veronica
;
Neely, Andy D.
;
Velu, Chander
; …
- In:
International journal of production economics
192
(
2017
),
pp. 66-80
Persistent link: https://www.econbiz.de/10011782305
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Digital transformation maturity assessment : development of the digital transformation capability maturity model
Gökalp, Ebru
;
Martinez, Veronica
- In:
International journal of production research
60
(
2022
)
20
,
pp. 6282-6302
Persistent link: https://www.econbiz.de/10013501041
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