Purpose – The purpose of this paper is to examine the application of intentional change theory (ICT) at the organizational level through the lens of a case study. Design/methodology/approach – This paper is a case study of Roadway Express, a leading transportation provider of industrial and...

In this e-book, each of the articles describes results and/or concepts driving current research studies on sustainable, intentional change. Life is change and we adapt to survive or we change to strive, often towards higher social motives or building caring relationships. These changes can be...

In this chapter, we offer a definition of a particular type of coaching, one focused on achieving sustained, desired change in the individual being coached. We also discuss a theory of intentional change, which we suggest explains why coaching in this manner indeed leads to sustained, desired...