Examines the management of quality from the perspective of organizational culture change. Discusses the nature of quality and the evolution of the management of quality in relation to key issues arising from the literature on organizational culture. It is found that total quality management...

Reports the findings of a study which was undertaken to examine the effects of radical organizational changes, the move towards NHS trust status, on the health and wellbeing of health care workers within a large district hospital and community service. A prospective longitudinal design was...

Our world abounds with constant, relentless change to the extent that most people no longer have an open mind about it. Unequivocally, they want it to stop. Many organizations have initiated change programs which have failed. Often, such failures are blamed on staff or on external constraints,...

Considers the architecture and production of everyday life and its positive outcomes, as well as ways of disrupting it, resulting in the loss of these outcomes. Indirectly, such disruption might be brought about by the possible effects of the huge, interacting global changes (in the fields of...

The paper is based on a five year, UMIST‐Institute of Management study into the changing nature of the quality of working life and seeks to uncover differences in the incidence and impact of organizational change on the perceptions and experiences of managers in the public sector, the private...