Westerlund, Anna; Garvare, Rickard; Höög, Elisabet; … - In: International Journal of Quality and Service Sciences 7 (2015) 1, pp. 72-89
Purpose – The purpose of this paper was to investigate the role of an intra-organizational change facilitating function (CFF) in relation to a multi-level development initiative in a health care organization. Involved actors’ views on factors in need of attention and how the CFF related to...