Purpose – Provides chief executives with 21 tools for success in the turbulent global business environment. Design/methodology/approach – Illustrates the main points with the examples of such successful international leaders as Jack Welch, Steve Jobs, A. G. Lafley, Lakshmi Niwas Mittal, Jeff...

Purpose The purpose of this research paper is to place an emphasis on the philosophy of “employees first, customers second, and shareholders third”. Design/methodology/approach It outlines the advantages of this philosophy and illustrates with examples of global companies including Google,...

Purpose The purpose of this research paper is to address the current challenges in HR and offer innovative tools and techniques to craft a modern HR philosophy. Design/methodology/approach It illustrates with examples of global companies, including Google, LinkedIn, Twitter, FedEx Corporation,...

Purpose – Equips leaders with tools and techniques to lead change effectively. Design/methodology/approach – Explains various aspects of change leadership, including the characteristics of change leaders, and outlines a blueprint to effect change successfully. Findings – Argues that change...

Purpose – The purpose of this paper is to collaborate to build effective teams to achieve organizational excellence and effectiveness. Design/methodology/approach – The paper outlines a blueprint to build an effective team based on various personality types leveraging their competencies and...

Purpose – The purpose of this paper is to outline various aspects of stress including its causes, effects and remedies to ensure work-life balance to achieve organizational excellence and effectiveness. Design/methodology/approach – The paper explains types of stress and differentiates...

Purpose The purpose of this paper is to offer tools and techniques to resolve organizational conflicts amicably. Design/methodology/approach The paper explains types, merits and demerits of conflicts. It outlines innovative tools and techniques to resolve conflicts. It unveils five conflict...

Purpose The purpose of this paper is to offer innovative tools and techniques to ensure employee engagement. Design/methodology/approach The paper outlines the reasons for employee disengagement and enlightens the advantages of employee engagement for both employees and organizations. It unfolds...

Purpose The purpose of this paper is to debunk myths about soft leadership. Design/methodology/approach The paper distinguishes soft leadership from other leadership styles. Findings It calls for companies exploring this new leadership perspective to achieve organizational excellence and...

Purpose – The purpose of this paper is to embrace change effectively to achieve organizational development. Design/methodology/approach – The paper outlines the case studies on two turnaround leaders – Alan Mulally and Lou Gerstner. It explains various aspects of organizational change and...