We study contract design choices affecting the complexity of outsourcing contracts, defined by the number and stringency of contract provisions employed, using 262 software development outsourcing contracts from a large European bank. Unlike extant research, we study the complexity of specific...

This paper investigates the relationship between market conditions and the value and use of sourcing flexibility for service processes. We develop and analyze a series of models, and we derive expressions for the optimal switching decision, the value of the option to outsource, the value of the...

This paper examines multiple contract design choices in the context of transaction and relational attributes and consequent ex-ante and ex-post transaction costs. It focuses on two understudied themes in the IT outsourcing literature. First, while the literature is predominantly concerned with...