Purpose – The information technology (IT) industry has grown owing to the increase in IT outsourcing prompted by the need for cost reductions in organizations. The IT industry contracts are based on pricing models, which establish the terms and conditions of payment to be made to vendors by...

Purpose – The purpose of this paper is to study sustainability of the global business model of software outsourcing with perspective of Indian vendors. Design/methodology/approach – In order to obtain results as per the stated purpose, the authors have done an extensive literature review...