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Managing business processes through outsourcing : a strategic partnering perspective

Saxena, K. B. C.; Bharadwaj, Sangeeta Shah - In: Business process management journal 15 (2009) 5, pp. 687-715

Persistent link: https://www.econbiz.de/10003889602

Process-oriented taxonomy of BPOs: an exploratory study

Niranjan, T. T.; Saxena, K. B. C.; Bharadwaj, Sangeeta Shah - In: Business process management journal 13 (2007) 4, pp. 588-606

Persistent link: https://www.econbiz.de/10003513241

Service provider innovation value drivers and practices in IT services outsourcing

Das, A. K.; Bharadwaj, Sangeeta Shah - In: Indian journal of economics & business : IJEB 16 (2017) 1, pp. 1-19

Persistent link: https://www.econbiz.de/10011714650

Business process outsourcing for strategic advantage

Saxena, K. B.; Bharadwaj, Sangeeta Shah - 2007 - 1. ed.

Persistent link: https://www.econbiz.de/10004910554

Building winning relationships in business process outsourcing services

Shah Bharadwaj, Sangeeta; Saxena, K.B.C. - In: Industrial Management & Data Systems 109 (2009) 7, pp. 993-1011

Purpose – The purpose of this paper is to discuss business processes as building blocks of organizational capabilities and outsourcing of business processes as a viable management approach in building winning relationships. Design/methodology/approach – The paper develops a conceptual model...

Persistent link: https://www.econbiz.de/10014824200