The perception of many people who live in the developed economies of Europe and America are often heard saying that the days of manufacturing are numbered in these countries and that China is the new “factory of the world”. This paper demonstrates how far from reality such a broad sweeping...

Previous research identified that the delivery of integrated IT services requires intensive coordination. The aim of this research is to create a deeper understanding in how a vendor coordinates the delivery of integrated IT services to their clients as part of an outsourcing arrangement. This...