One noticeable trend in a maturing Information Technology (IT) outsourcing industry is the growing interest from client firms to benefit from supplier-led innovations. Yet, IT outsourcing suppliers still find it challenging to shift their reputation from the competent provision of a low-end...

Information Systems (IS) Sourcing is a broad umbrella term that refers to the contracting or delegating of IS- or IT-related work (e.g., an ongoing service or one-off project) to an internal or external entity (a supplier). It encompasses various sourcing models that are typically based on the...

One noticeable trend in the maturing information technology (IT) outsourcing industry is the growing interest from client firms seeking to benefit from supplier-led innovations. Yet IT outsourcing suppliers still find it challenging to shift their reputation from the competent provision of a...