Purpose The purpose of this paper is to explore the complexities of how external service provider employees culturally fit within client workplaces. Design/methodology/approach It uses the facilities management industry to apply this research concept and is conducted using a qualitative...

Purpose – This study is aimed at analysing the current procurement practice of facilities management services in Uganda, from which the growth of facilities management in Uganda may be projected. Design/methodology/approach – Survey questionnaires were carried out, along with...