Lam, W.H.K.; Tam, Mei-ling; Wong, S.C.; Wirasinghe, S.C. - In: Journal of Air Transport Management 9 (2003) 2, pp. 73-81
One of the important features of airport passenger terminal layout is passenger orientation (wayfinding). Many people have difficulty in locating their desired destination within an airport despite the availability of information signs. This paper describes the use of a quantitative measure, or...