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Dynamic scheduling of outpatient appointments under patient no-shows and cancellations

Liu, Nan; Ziya, Serhan; Kulkarni, Vidyadhar G. - In: Manufacturing & service operations management : M & SOM 12 (2010) 2, pp. 347-364

Persistent link: https://www.econbiz.de/10003979476

Panel size and overbooking decisions for appointment-based services under patient no-shows

Liu, Nan; Ziya, Serhan - In: Production and operations management : an international … 23 (2014) 12, pp. 2209-2223

Persistent link: https://www.econbiz.de/10010479060

Using hospital admission predictions at triage for improving patient length of stay in emergency departments

Chen, Wanyi; Argon, Nilay; Bohrmann, Tommy; Linthicum, … - In: Operations research 71 (2023) 5, pp. 1733-1755

Persistent link: https://www.econbiz.de/10014393169

Appointment scheduling under patient no-shows and service interruptions

Luo, Jianzhe; Kulkarni, Vidyadhar G.; Ziya, Serhan - In: Manufacturing & service operations management : M & SOM 14 (2012) 4, pp. 670-684

Persistent link: https://www.econbiz.de/10009669686

Patient triage and prioritization under austere conditions

Sun, Zhankun; Argon, Nilay; Ziya, Serhan - In: Management science : journal of the Institute for … 64 (2018) 10, pp. 4471-4489

Persistent link: https://www.econbiz.de/10011932554

Dynamic distribution of patients to medical facilities in the aftermath of a disaster

Mills, Alex F.; Argon, Nilay; Ziya, Serhan - In: Operations research 66 (2018) 3, pp. 716-732

Persistent link: https://www.econbiz.de/10011884275

Resource-based patient prioritization in mass-casualty incidents

Mills, Alex F.; Argon, Nilay; Ziya, Serhan - In: Manufacturing & service operations management : M & SOM 15 (2013) 3, pp. 361-377

Persistent link: https://www.econbiz.de/10009782030

Design of Patient Visit Itineraries in Tandem Systems

Liu, Nan; Wan, Guohua; Wang, Shan - 2023

Problem definition: Multi-stage service is common in healthcare. One widely adopted approach to manage patient visits in multi-stage service is to provide patients with visit itineraries, which specify individualized appointment time for each patient at each service stage. We study how to design...

Persistent link: https://www.econbiz.de/10014345167

Optimal choice for appointment scheduling window under patient no-show behavior

Liu, Nan - In: Production and operations management : an international … 25 (2016) 1, pp. 128-142

Persistent link: https://www.econbiz.de/10011437197

When open access might not work : understanding patient attitudes in appointment scheduling

Finkelstein, Stacey R.; Liu, Nan; Rosenthal, David; … - In: Health care management review : the journal for health … 43 (2018) 4, pp. 348-358

Persistent link: https://www.econbiz.de/10011930149