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AI is better when I'm sure : the influence of certainty of needs on consumers' acceptance of AI chatbots
Zhu, Yimin
;
Zhang, Jiemin
;
Wu, Jifei
;
Liu, Yingyue
- In:
Journal of business research : JBR
150
(
2022
),
pp. 642-652
Persistent link: https://www.econbiz.de/10013365825
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