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~subject:"Perception"
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The Role of CSR in the Corpora...
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Perception
Corporate social responsibility
40
Corporate Social Responsibility
36
Consumer behaviour
27
Konsumentenverhalten
25
Firmenimage
20
Corporate reputation
19
Beziehungsmarketing
17
Relationship marketing
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Kundenzufriedenheit
14
Bank
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Customer satisfaction
13
Loyalty
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Stakeholder
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CSR
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Customers
9
Satisfaction
9
CSR image
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Reputation
8
Identification
7
Reporting
7
Spain
7
Spanien
7
CSR perceptions
6
Customer retention
6
Dienstleistungsqualität
6
Gastgewerbe
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Hospitality industry
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Kundenbindung
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Messung
6
Nachhaltige Entwicklung
6
Service quality
6
Stakeholders
6
Sustainable development
6
Brand image
5
Hotel industry
5
Hotellerie
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Measurement
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Public relations
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Wahrnehmung
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English
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Rodríguez del Bosque, Ignacio A.
5
Pérez, Andrea
3
Crespo, Angel Herrero
1
Péret, Andrea
1
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The international journal of bank marketing : IJBM
2
Electronic commerce research and applications
1
Marketing intelligence & planning
1
Psychology & marketing
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ECONIS (ZBW)
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1
Customer personal features as determinants of the formation process of corporate social responsibility perceptions
Pérez, Andrea
;
Rodríguez del Bosque, Ignacio A.
- In:
Psychology & marketing
30
(
2013
)
10
,
pp. 903-917
Persistent link: https://www.econbiz.de/10010198487
Saved in:
2
The stakeholder management theory of CSR : a multidimensional approach in understanding customer identification and satisfaction
Pérez, Andrea
;
Rodríguez del Bosque, Ignacio A.
- In:
The international journal of bank marketing : IJBM
34
(
2016
)
5
,
pp. 731-751
Persistent link: https://www.econbiz.de/10011606427
Saved in:
3
Personal traits and customer responses to CSR perceptions in the banking sector
Pérez, Andrea
;
Rodríguez del Bosque, Ignacio A.
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
1
,
pp. 128-146
Persistent link: https://www.econbiz.de/10011617865
Saved in:
4
The influence of the commercial features of the Internet on the adoption of e-commerce by consumers
Crespo, Angel Herrero
;
Rodríguez del Bosque, Ignacio A.
- In:
Electronic commerce research and applications
9
(
2010
)
1/6
,
pp. 562-575
Persistent link: https://www.econbiz.de/10008933077
Saved in:
5
How customer novelty seeking influences customer CSR perception
Péret, Andrea
;
Rodríguez del Bosque, Ignacio A.
- In:
Marketing intelligence & planning
33
(
2015
)
4
,
pp. 486-507
Persistent link: https://www.econbiz.de/10011381530
Saved in:
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