More and more interest is being given to the high performance work system, which is based on the concept that employees are a major and lasting source of competitive advantages. This management model has as its goal the economic and social performance of firms through the involvement of the...

Purpose – This paper aims to focus on one of the most frequently cited problems with respect to the performance management process: the prevalence of performance appraisal distortion. Design/methodology/approach – Through semi‐structured interviews with managers, this paper attempts to...