Effective performance management of professionals in knowledge based organisations has particular significance, but is an under researched area in the literature. Universities and colleges are knowledge based organisations especially dependent on the expertise, commitment and innovation of their...

Purpose – To demonstrate that stakeholder analysis has a significant contribution to make as a “middle ground” research method and as a means of organisational change. Design/methodology/approach – A case study of performance appraisal in UK academic institutions uses stakeholder...

Purpose – Research has not fully recognised the significance of employee stakeholders to the design and effective operation of performance management systems. The purpose of the paper is to demonstrate the centrality of employees within the stakeholder systems model of performance management...