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Performance management in service operational settings : a selective literature examination
Yasin, Mahmoud M.; Gomes, Carlos F. - In: Benchmarking : an international journal ; BIJ 17 (2010) 2, pp. 214-231
Persistent link: https://www.econbiz.de/10008648022
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The mediating role of innovation on strategic orientation and performance
Augusto, Mário Gomes; Lisboa, João Veríssimo; Yasin, … - In: International journal of business innovation and research 8 (2014) 3, pp. 282-299
Persistent link: https://www.econbiz.de/10010401226
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A systematic benchmarking perspective on performance management of global small to medium-sized organizations : an implementation-based approach
Gomes, Carlos Francisco; Yasin, Mahmoud M. - In: Benchmarking : an international journal ; BIJ 18 (2011) 4, pp. 543-562
Persistent link: https://www.econbiz.de/10009270500
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Performance management in Iranian manufacturing organisations : practices and culture
Yasin, Mahmoud M.; Gomes, Carlos Francisco; Alavi, Jafar; … - In: International journal of business excellence 10 (2016) 3, pp. 329-353
Persistent link: https://www.econbiz.de/10011666297
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The role of people and social context in promoting the IT organizational performance : evidence from Portugal
Martinho, José Luís; Gomes, Carlos Francisco; Yasin, … - In: Personnel review : a professional journal reporting new … 45 (2016) 5, pp. 1087-1107
Persistent link: https://www.econbiz.de/10011590038
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Toward promoting effective strategic performance : the relevance of the alignment of performance measurement and competitive strategic choices
Gomes, Carlos Francisco; Yasin, Mahmoud M. - In: International journal of business excellence 12 (2017) 3, pp. 329-350
Persistent link: https://www.econbiz.de/10011801527
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Relative efficacy of organizational support and personality traits in predicting service recovery and job performances : a study of frontline employees in Turkey
Yavas, Ugur; Karatepe, Osman M.; Babakus, Emin - In: Tourism review : the official journal of the AIEST 65 (2010) 3, pp. 70-83
Persistent link: https://www.econbiz.de/10009237104