Purpose – This paper aims to explore a current measurement system within a team of a national third sector umbrella organisation and to recommend a new set of ongoing changes to be implemented based on current literature from the third sector which can be applied to other similar sized...

Purpose – The purpose of this paper is to describe how Barnardo's, a large children's charity, has developed a system for measuring and reporting on service user outcomes as part of its performance management approach. The challenges that confront third sector organisations when adopting this...

Cover Page -- Title Page -- Copyright Page -- Contents -- List of Figures -- List of Tables -- Notes on Contributors -- Foreword -- Acknowledgements -- List of Abbreviations -- Introduction -- PART I: FINANCING THE THIRD SECTOR -- Overview of Part I: Financing the Third Sector -- Chapter 1 The...