Singh, Harinder; Motwani, Jaideep; Kumar, Ashok - In: Industrial Management & Data Systems 100 (2000) 5, pp. 234-241
Productivity measurement is a required management tool in evaluating and monitoring the performance of a business operation. The purpose of this paper is to provide an analysis of the state‐of‐the‐art research on productivity measurement. The paper comprises two major sections. First, to...