A performance management system, when implemented well, can contribute significantly to an organization‘s overall performance. However, there is limited literature in this context, and the present paper explores the current available sources of information on issues in implementing an...

Case Objective: Small and Medium enterprises (SMEs) play a crucial role in India‘s economic growth. SMEs operate in a competitive environment and therefore, it is important to ensure that their business is managed more efficiently and effectively. It is believed that performance management...

Managing performance is quite easy, but sustaining that performance is the real challenge for organizations in the 21st century. Hence, the research’s main objective is to examine the impact of high-performance work system on sustainable organizational success in small and medium business...

The major aim of the research paper is to measure the impact of employee performance on service quality in commercial banks. Primary data has been collected from the bank employees in Manmunai North and Kattankudy divisional secretariat areas in Batticaloa District. Stratified random sampling...

In this paper we investigate the impact of upper and middle level managers on firm performance by simultaneously estimating manager and match qualities for management pairings in Major League Baseball (MLB). We document the economic significance of managers at both organizational levels and...

In this article it is firstly explained theoretical structure of performance measurement and management. Afterwards, it is expounded computation of raw performance scores, factors affecting coming into existence of raw performance scores, relative performance evaluation and transformation...

A large, mature and robust literature now provides a useful framework for designing and implementing pay for performance. Several excellent surveys of this research are available. The purpose of this chapter is not to provide yet another survey, but to use the lessons of the economic literature...