K. Dev, Navin; Shankar, Ravi; Kumar Dey, Prasanta - In: Benchmarking: An International Journal 21 (2014) 3, pp. 386-411
Purpose – Short product life cycle and/or mass customization necessitate reconfiguration of operational enablers of supply chain (SC) from time to time in order to harness high levels of performance. The purpose of this paper is to identify the key operational enablers under stochastic...