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Importance-performance analysis of service quality dimensions for the customer groups segmented by DEA : the case of four star hotels

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Performance evaluation of HESA laboratory units : an integrated DEA-BCD approach

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Analysing the performance of emergency department by simulation : the case of Sirjan hospital

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Assessment of the performance of physical education organisation of Isfahan Province using data envelopment analysis

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Labour productivity measurement through classification and standardisation of products

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A data envelopment analysis approach for measuring the efficiency in continuous manufacturing lines : a case study

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Application of PCA/DEA method to evaluate the performance of human capital management : a case study

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Performance evaluation method of knowledge management and safety management applying PCA/DEA : a case study

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Proposing a hybrid method based on DEA and ANP for ranking organizational units and prioritizing human capital management drivers

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