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The credibility of government performance reporting : an experimental test

Van Ryzin, Gregg G.; Lavena, Cecilia F. - In: Public performance & management review 37 (2013/14) 1, pp. 87-103

Persistent link: https://www.econbiz.de/10010197060

Measuring street cleanliness : a comparison of New York City's scorecard and results from a citizen survey

Van Ryzin, Gregg G.; Immerwahr, Stephen; Altman, Stan - In: Public administration review : PAR 68 (2008) 2, pp. 295-303

Persistent link: https://www.econbiz.de/10003678020

Benchmarks and citizen judgments of local government performance : findings from a survey experiment

Charbonneau, Étienne; Van Ryzin, Gregg G. - In: Public management review 17 (2015) 2, pp. 288-304

Persistent link: https://www.econbiz.de/10010504019

Behavioral public performance : how people make sense of government metrics

James, Oliver; Moynihan, Donald P.; Olsen, Asmus Leth; … - Public Management Research Association - 2020

Persistent link: https://www.econbiz.de/10012549509

Citizens' motivated reasoning about public performance : experimental findings from the US and Denmark

Baekgaard, Martin; James, Oliver; Serritzlew, Søren; … - In: International public management journal 23 (2020) 2, pp. 186-204

Persistent link: https://www.econbiz.de/10012270722

Evidence of an output bias in the judgment of public performance : a replication and extension

Van Ryzin, Gregg G.; Grosso, Ashley; Charbonneau, Étienne - In: Public performance & management review 44 (2021) 3, pp. 451-470

Persistent link: https://www.econbiz.de/10012588760

Are managers susceptible to framing effects? : an experimental study of professional judgment of performance metrics

Fuenzalida, Javier; Van Ryzin, Gregg G.; Olsen, Asmus Leth - In: International public management journal 24 (2021) 3, pp. 314-329

Persistent link: https://www.econbiz.de/10012608728

Behavioral public performance : how people make sense of government metrics

James, Oliver; Olsen, Asmus Leth; Moynihan, Donald P.; … - 2020

A revolution in the measurement and reporting of government performance through the use of published metrics, rankings and reports has swept the globe at all levels of government. Performance metrics now inform important decisions by politicians, public managers and citizens. However, this...

Persistent link: https://www.econbiz.de/10013272384

Public sector management, trust, performance, and participation : a citizens survey and national assessment in the United States

Mizrahi, Shlomo; Vigoda-Gadot, Eran; Ryzin, Gregg Van - In: Public performance & management review 34 (2010/11) 2, pp. 268-312

Persistent link: https://www.econbiz.de/10008857229