In order to respond proactively to the new emerging challenges, management requires up‐to‐date and accurate information on performance. Such performance measurement systems are still not common because there is not sufficient research focused on management implications of IT enabled...

Describes a charting technique that can help a company determine if the different variables in the workplace are combining to produce an environment that encourages positive workplace behaviour. The chart enables business managers to identify whether the organisational goals, performance...

Asserts that attention in the field of performance measurement research has begun to focus on the behavioural implications of performance measurement in manufacturing. Proposes a framework which aims to generate a performance measurement system, designed and run by production cell employees,...

Presents some of the preliminary findings from research which has sought to identify performance drivers in manufacturing cells. A medium‐sized UK automotive component supplier which operates on a JIT basis was used for the research which has also examined the perceived and actual...