Management relies upon the results of performance evaluation to assess achievements and to formulate strategies. Traditional approach of evaluations focuses mainly on the financial achievements. This paper argues that companies need to use both financial and non-financial elements.Various...

A parent firm has many choices when it comes to selecting the indicators for measuring performance of its international joint ventures (IJVs). This paper identifies the indicators, discusses the reasons and factors that influence these choices. Semi-structured interviews with five US parent...

Using the procedures stipulated by the grounded theory, this study reports the findings of in-depth semi-structured interviews with five owners-managers of small and medium sized enterprises (SMEs)on how performance is being measured. The findings reveal that the owners-managers use a hybrid...