The credibility of performance information provided by government agencies to their stakeholders is critical to performance-based accountability and policy learning. However, the public administration literature has rarely paid attention to the determinants of honest performance reporting. This...

One of the “big questions” facing public management research centers on the use of performance data. Governments have devoted extraordinary effort in creating performance data, wagering that it will be used to improve governance, but there is much we do not know about why managers actually...

Interest in performance management has never been higher. But what does actual research on this topic tell us about the effects of performance management, reform efforts and governance more generally? Historically, the answer often seemed to be that such reforms did not work very well. This...