Ulusoy, Gündüz; İkiz, İlknur - In: International Journal of Operations & Production Management 21 (2001) 7, pp. 1020-1043
Reports on a benchmarking study conducted to quantify how well companies operating in various sectors of Turkish industry match up to best practice, both in the practices they adopt and in the operational outcomes that result, and to test the hypothesis that the closer a company is to best...