Manufacturing strategy has attracted serious research attention in the recent past. In this paper, an attempt is made to review the status of literature in manufacturing strategy. A literature classification scheme is suggested. A total of 260 articles from 31 referred journals and international...

The public sector passenger transport has been crucial sector for transportation of people in developing countries like India. But there is less emphasis on customer expectations in this sector. This study aims at evaluating the customer expectations of this service sector in India. A...