Purpose – The purpose of this paper is to highlight the factors that enable and/or constrain the design and implementation of team‐based performance measurement systems. Design/methodology/approach – This research study departed from an industrially‐led project. The research strategies...

Purpose – Survey research suggests that 85 per cent of companies world‐wide have performance management systems. Of that number, many adopt such systems with the ultimate objective of increasing productivity and profitability. The purpose of this paper is to show how EDF Energy decided to...

Purpose – The tourism industry consists of various players and tourism demand is met by the joint efforts of these players. However, it seems that there is no attempt in the tourism management literature proposing frameworks or models, which can assist the tourism companies, evaluate and...