Online retailers can adopt generous return policies to entice customers to buy and try new products. In this paper we show how an online retailer can utilize product returns to segment customers based on their individual valuations of a product, and therefore to engage in profitable third-degree...

We examine the profitability and welfare implications of targeted price discrimination in two-sided markets. First, we show that equilibrium discriminatory prices exhibit novel features relative to discriminatory prices in one-sided models and uniform prices in two-sided models. Second, we...

The recent literature on oligopolistic third-degree price discrimination has been primarily concerned with rival firms' incentives to acquire customer-specific information and the consequences of such information on firm profitability and welfare. This literature has taken mostly a static view...