Money back guarantees (MBGs), which allow customers to return products that do not meet their expectations, are widely used in the retail industry. In this paper, we study a retailer's MBG policy with dynamic pricing of a limited inventory. A key decision for the retailer is to decide whether to...

In this paper, we study a regretful seller’s problem of selling a fixed number of goods over a finite and known time horizon. The seller engages in counterfactual thinking to compare her selected price with other forgone alternatives. If a forgone alternative (ex post) generates a better...

Firms often vary product prices over time to price discriminate customers. In response, customers may delay purchases to obtain the product at a more favorable price. We consider a model in which a firm interacts with short-lived customers over an infinite time horizon. Customers differ in their...