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~subject:"Privatkundengeschäft"
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Privatkundengeschäft
Beziehungsmarketing
9
Relationship marketing
9
Arbeitszufriedenheit
7
Job satisfaction
7
United Arab Emirates
7
Vereinigte Arabische Emirate
7
Arbeitsverhalten
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Customer satisfaction
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Dienstleistungsqualität
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Kundenzufriedenheit
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Service quality
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Work behaviour
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Consumer behaviour
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Innovation
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Konsumentenverhalten
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Arbeitskräfte
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Electronic Banking
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Electronic banking
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Workforce
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Banks
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Betriebsklima
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Innovation adoption
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Innovationsakzeptanz
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Work climate
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Airline
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Arbeitsleistung
2
Arbeitsmobilität
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Brand image
2
Coaching
2
Coping strategy
2
Coping-Strategie
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Customer incivility
2
E-commerce
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Electronic Commerce
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Emotion
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Employee retention
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Fluggesellschaft
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Al-Hawari, Mohd Ahmad
4
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Asia Pacific journal of marketing and logistics
1
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
1
Managing service quality : MSQ ; an international journal
1
The international journal of bank marketing : IJBM
1
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ECONIS (ZBW)
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Do online services contribute to establishing brand equity within the retail banking context?
Al-Hawari, Mohd Ahmad
- In:
Journal of relationship marketing : innovations & …
10
(
2011
)
3
,
pp. 145-166
Persistent link: https://www.econbiz.de/10009356128
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2
Automated service quality as a predictor of customers' commitment : a practical study within the UAE retail banking context
Al-Hawari, Mohd Ahmad
- In:
Asia Pacific journal of marketing and logistics
23
(
2011
)
3
,
pp. 346-366
Persistent link: https://www.econbiz.de/10009269525
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3
How the personality of retail bank customers interferes with the relationship between service quality and loyalty
Al-Hawari, Mohd Ahmad
- In:
The international journal of bank marketing : IJBM
33
(
2015
)
1
,
pp. 41-57
Persistent link: https://www.econbiz.de/10010530075
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4
Emotional stability and switching barriers in the retail banking context
Al-Hawari, Mohd Ahmad
- In:
Managing service quality : MSQ ; an international journal
24
(
2014
)
5
,
pp. 469-486
Persistent link: https://www.econbiz.de/10010422312
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