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~subject:"Privatkundengeschäft"
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Privatkundengeschäft
Relationship marketing
9
Beziehungsmarketing
8
Customer satisfaction
7
Kundenzufriedenheit
6
Taiwan
6
Consumer behaviour
5
Konsumentenverhalten
5
Co-production
4
Dienstleistungsqualität
4
Service quality
4
Co-production intensity
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Value co-creation
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Bank
2
Confidence
2
Customer integration
2
Customer value
2
Dienstleistungsmarketing
2
Emotional labour
2
Employee satisfaction
2
Information quality
2
Innovation
2
Innovation management
2
Innovationsmanagement
2
Kundenintegration
2
Kundenwert
2
Lieferantenmanagement
2
Online brand communities
2
Personal banking
2
Relationship quality
2
Services marketing
2
Supplier relationship management
2
Uncertainty reduction
2
Vertrauen
2
technical efficiency
2
1981-2001
1
1999-2003
1
Absorption
1
Absorptive capacity
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Airline
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Wu, Li wei
2
Liu, Tsung-Chi
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Liu, Tsung-chi
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Journal of financial services marketing : JFSM
1
The service industries journal
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ECONIS (ZBW)
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Customer retention and cross-buying in the banking industry : an integration of service attributes, satisfaction and trust
Liu, Tsung-Chi
;
Wu, Li wei
- In:
Journal of financial services marketing : JFSM
12
(
2007/08
)
2
,
pp. 132-145
Persistent link: https://www.econbiz.de/10003697763
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2
Cross-buying evaluations in the retail banking industry
Liu, Tsung-chi
;
Wu, Li wei
- In:
The service industries journal
29
(
2009
)
7/8
,
pp. 903-922
Persistent link: https://www.econbiz.de/10003990187
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