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Alternative quality measures and profitability of hospital inpatient services offered
Self, Donald R.; Hegji, Charles E.; Self, Robin M. - In: Journal of hospital marketing & public relations 20 (2010) 1, pp. 2-13
Persistent link: https://www.econbiz.de/10003962380
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The link between hospital quality and profitability of outpatient services offered
Self, Donald R.; Hegji, Charles E.; Self, Robin M. - In: Journal of hospital marketing & public relations 19 (2009) 2, pp. 88-100
Persistent link: https://www.econbiz.de/10003872307