Many knowledge-intensive projects, such as new product development and research and development, involve a team of workers who jointly work to achieve an uncertain outcome within a finite deadline. Because of the joint-production nature of work, such teams are often prone to free riding. In this...

Unlike manufacturing processes, knowledge-intensive projects are often iterative, stochastic, and collaborative. In this paper, we study how contractual arrangements affect the work dynamics between a vendor and a client in finite-deadline collaborative projects. We consider a project that has...

Many knowledge-intensive projects such as new product and software design, research and high technology development have flexible scope and involve co-production between a client and a vendor. In such projects, it is often challenging to estimate how much progress can be achieved within a...