Examines the impact of introducing TQM on a project‐by‐project basis. A framework, suggested by Taylor and Meegan (Taylor, A. and Meegan, S., “Factors influencing a successful transition from ISO 9000 to TQM. The influence of understanding and motivation”, International Journal of...

Multiple parties are involved in completing a construction project. Such parties possess different skills and each sets out to be self‐sufficient. However, it is accepted that communication between parties is critical to the success of an alliance. A supporting mechanism is developed, which...