Purpose: Implementing process management methodology through Lean Management and Design Thinking provides a new way to manage surgical blocks, maximize efficiency and adapt to the high variability of demand. This article presents our experience of implementing a set of improvement actions within...

Purpose – The purpose of this paper is to describe a doctoral research study, including a summary of key literature review topics, the application of an action research methodology, key research findings and potential areas of future research. Design/methodology/approach – Research reported...

Purpose – The purpose of this paper is to briefly summarise a successfully completed doctoral thesis which longitudinally and intimately explored the social dynamics of learning activity within a project team. Design/methodology/approach – This research was pursued through participative...

Purpose – The purpose of this paper is to provide academic researchers and reflective practitioners of project management with an example of how a dual cycle action research (AR) model can be used to both conduct research and solve a real‐life problem situation. Design/methodology/approach...

Purpose – The thesis reported upon in this paper addressed the research question “How does the effective development and communication of a ‘project vision’ impact project outcomes?” It outlines the approach, summarizes results and explains the protocols that have been developed from...