Purpose The purpose of this paper is to contribute to the understanding of complexity and its management from an OM perspective, building on and extending the systematic literature review published in this journal in 2011, and provide a foundation for exploring the interactions between...

Purpose The purpose of this paper is to bring together two seemingly disparate bodies of literature – ambidexterity (the ability both to exploit and explore) and mindfulness – to take a fresh perspective on the management of uncertainty. The authors differentiate between “rule-based” and...