Two case studies of capital goods projects, both of which were faced with new forms of demand for their products, are reported in this paper. In both cases, the contracting organisations involved were adjusting to new customer requirements for the long-term provision of the services associated...

New modes of project delivery : complex projects -- Understanding the challenges of managing complex projects -- Exploring complex projects -- Clarke chapman: the port facilities project -- Alstom : the Pendolino project -- Northumbria water : the regional sludge treatment centre project -- The...

1. New modes of project delivery : complex projects -- 2. Understanding the challenges of managing complex projects -- 3. Exploring complex projects -- 4. Clarke Chapman : the port facilities project -- 5. ALSTON : the Pendolino project -- 6. Northumbria water : the regional sludge treatment...